Technical Support Specialist

Location Budapest
Job Type Permanent
Salary
Reference 32158

My Client in the FinTech industry is looking for some Tech Support Specialists to monitor the operation of their systems, ensuring 7x24 availability for business continuity.
 

Responsibilities:

  • Consulting initiators of typical tasks and questions (level 1);
  • Solving typical tasks and tickets;
  • Implementation of preventive and planed activities;
  • Escalation of incidents for specialized engineers (network, storages, servers, virtualization, etc.);
  • Participation in the monitoring of IT infrastructure (Zabbix, Prometheus, ELK);
  • Maintenance of technical documentation;
  • Interaction with related departments.

 

Requirements:

  • Experience with x86-x64 and IBM Power architecture;
  • Experience with unix-like OS (Preferably Oracle Linux), AIX;
  • Management of virtual machines based on VMware;
  • Basic knowledge of application servers would be a plus (Weblogic preferred);
  • Basic knowledge of LDAP, DHCP, DNS, PAM services;
  • Basic knowledge of OSI model, TCP / IP protocol stack, routing;
  • Ability to read, analyze and compare events in logs;
  • Scripting experience will be a plus (bash, python, etc.);
  • Experience with cloud solutions will be a plus (Preferably Oracle cloud);
  • Experience with Windows OS will be a plus;
  • Experience with databases will be a plus (Oracle, mysql, etc.);
  • Fluency in English;
  • Able to work in 12 hour shifts

 

Apply Now